WebSep 27, 2024 · The icon of the GoToAssist Remote Support application is displayed on the customer's system tray (Win) or Application menu (Mac). Tip: On a Windows device … WebGoToAssist (Remote Support) lets you quickly and easily deliver support to desktops and mobile devices from your iPhone or iPad. ... Pretty much all the client machines that have the unattended installer deployed are …
What is RescueAssist? - GoToAssist Remote Support
WebIf you use the GoToAssist Remote Support v4 service and have configured your firewall to allowlist by IP addresses, you must allow all 27 IP range blocks ( in the next section) PLUS the eight (8) IP addresses ( listed below ). For more information, please see Firewall Configuration Changes for GoToAssist Remote Support v4. WebSep 27, 2024 · RescueAssist is now GoToAssist Remote Support v5, a new desktop-based and/or web-based agent console that represents substantial improvements to our current service. There is no additional cost for GoToAssist Remote Support v4 customers to use the desktop-based or web-based agent consoles of GoToAssist Remote Support v5. sunrisers hyderabad short form
GoToAssist Remote Support on the App Store
WebSep 27, 2024 · How to Send a File to the Customer Follow this procedure to send a file to the customer via GoToAssist Remote Support v5. Note: You can send only one file at a time. On the Customer Interaction Panel, next to the chat field, click the Send File icon. Tip: You can also use the Send File button on the toolbar. WebSep 27, 2024 · Open the GoToAssist Expert desktop application. Click Unattended Computers in the toolbar and select View Unattended Computers, or right-click the GoToAssist Expert icon in your system tray (Windows only) and select View Unattended Support Computers. WebGoToAssist is a robust, cloud-based solution that allows you to connect to a customer's desktop computer or mobile device to provide real-time support - anytime, anywhere! Do you host support sessions from a Mac? … sunrising field enterprise inc